Jones Family

Funeral Directors

 

 

An Easy Process

Pre-Arrangements

Guidance & Support

Aftercare Services

There With You Every Step of The Way

If you have experienced the unfortunate loss of a loved one and are not comfortable with meeting in person, we offer a variety of options for completing all the necessary arrangements, from online planning to phone-calls and emails, whatever is easiest and more comfortable for you.

Arrangements

When it comes to making the neccessary arrangements for a funeral, you can either come into our branch, or if you would prefer, we can meet you at a place of your choosing, such as your home, to help you feel more comfortable and at ease. No distance is too far or too much trouble. We are here to help you in your moment of need.

Burial

The purchase of a burial plot gives the purchaser certain rights and privileges, for example, graves can be dug deep enough to allow for up to 3 burials, which allows members of the same family to be buried in the same plot.

Cremation

Choosing between a traditional burial or a cremation is a personal decision, but the majority of people are now choosing cremation because it offers just as many, if not more options to honour and celebrate their loved one’s life. We can discuss these at arrangement stage.

Aftercare Services

We will keep in touch with our families for up to 1 month after the funeral, in order to make sure that everything went smoothly on the day, but also to offer information and advice if needed.

Grief Support

Losing an important person in our lives can feel overwhelming and devastating, but there are many different services that can provide support to people in need. You can find some of these in our “Useful Links” section above.

“Grief is the price we pay for love”

 Planning Funeral Costs Alleviates Pressure when the Time Comes

To view our standardised & itemised price lists, as well as Pentrebychan Crematoriums Charges, please click on the links below. If you are unsure of anything please do get in touch with us.

What Our Families are Saying

If it were possible, i would give a higher number of stars because they really go the extra mile to give the service you ask for. Jayne and Natalie are such lovely people. They were extremely comforting and took great care of me and my family, giving comfort to us during this diffuicult time. They made sure to check in with us and they were really down to earth. I would definitely recommend this mother and daughter duo, they really made this difficult time that much easier and brighter for us. They told us that this (my sons) funeral would have been their biggest yet, and they really did put their all into it. They made sure i was happy with everything, sending things back and back again until they were perfect and treating my son with the utmost respect. Thank you so much Jayne and Natalie, i really couldnt recommend anyone else that i would trust as much as those amazing women.

Honestly, I wish I could give more than five stars. Throughout the whole process they were right there at my nanas side for her. During every step they were there shedding light on something that should be one of the darkest times of someone’s life. I know my dad was treated with them just as good as they would treat someone in life, we were even told how one of the woman would go in there out of hours just to check in on everything and make sure everything was going smoothly and would even greet him when entering the room. They are so kind and humanistic, they took care of my dad and my family, offering us the most plesent experience we could have hoped for. They even did their best to work around my uncles schedule in work and come in after when they needed so that he was also able to be a part of the process too. They kept my nana informed in everything and best of all they made her feel comfortable. having a laugh, not taking everythijg so seriously. In my opinion, theyre just incredible people. Thank you guys so much. 

Jayne and Natalie are a wonderful mother and daughter team. From beginning to end they made us feel we had friends caring for my son David Zachary Roberts. They were so helpful, caring, nothing at all was too much trouble, they guided us through it all, made us feel so at ease with them. Down to earth, at peace with knowung they were caring for him, and us. A hug from Jayne at the crem showing her thoughts were with us, as a Mum herself I’m sure she understood my grief. The personal, friendly, caring feel we had from them both helped so very much.
Thank you both so much.
Handled my step dads funeral with great care and respect, kept us up to date throughout and made the process easy and straightforward for the family by taking care of all arrangements. They were more than happy to tailor their packages so that it was truly bespoke and offered helpful suggestions to ensure all our requests were met.
Thank you very much both, the service was the perfect send off and faultless.
Jayne and Natalie have been amazing, so caring, so proactive and I know our Mum would have felt at peace in their hands. A great example of running an ethical and caring business. Thank you, we are so glad we found you and appreciate every last thing you did for us and our Mum xx
Jayne and Natalie are the most caring and giving people nothing is too much trouble for them they have been wonderful through out and helped me and my family through one of the worst times of our lives losing our mother I would recommend them to everyone.

Very helpful, friendly service. I hadn’t really an idea of what I wanted when I first visited but I was given lots of information on the available options. Very knowledgeable directors. Very easy to work with and they are keeping me informed at all stages. Very impressed, so much so I’ve added an addendum to my own Will instructing my executor to use Jones Family Directors for my own cremation….hopefully not just yet though!! Thank you ladies, you made the process of dealing with my mothers funeral an easy and smooth procedure.

When you don’t live in Wrexham and have to leave everything in the care and hands of other people when your brother passes away suddenly in a place you live over 4 hours from, these are the ladies to sort this out for you. The communication and tender care shown to myself and my brother at this sad time went above and beyond anything I had experienced with other family members funerals, harder for Natalie at this time as she was also my brothers friend and neighbour, but the professionalism shown from this family to ours was amazing, (with it all being done over the phone and meeting for the first time on the day of the funeral), A+ 5☆ rating for these amazing ladies.

Our Office Location

We are situated in the heart of the city centre and located near many public car parks and bus routes. 

Wrexham

25 Chester Street, LL13 8BG

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