Our Services

With You Every Step of The Way

If you have experienced the unfortunate loss of a loved one and are not comfortable with meeting in person, we offer a variety of options for completing all the necessary arrangements, from online planning to phone-calls and emails, whatever is easiest and more comfortable for you.  

Arrangements

To make the neccessary arrangements for the funeral, you can either come into our branch or if you would prefer, we can come to your home so you can feel more comfortable and at ease.

Burial

The purchase of a burial space gives the purchaser certain rights and privileges, for example, graves can be dug deep enough to allow for up to 3 burials, which allows members of the same family to be buried in the same plot.

Cremation

Choosing between a traditional burial or a cremation is a personal decision, but the majority of people are now choosing cremation because it offers just as many, if not more options to honour and celebrate their loved one’s life. We can discuss these at arrangement stage.

Aftercare Services

We will keep in touch with the families up to 1 month after the funeral, to make sure that everything went smoothly, and also offer information and advice if needed to help you move forward.

Grief Support

Losing an important person in our lives can feel overwhelming and devastating, but there are many different services that can provide support to people in need. You can find some of these in our “Useful Links” section above.

Cremation Services

We will guide you through our trusted cremation options that can be personalised to celebrate a life lived, with a memorial service in the crematorium chapel, or just a committal if a church service is wanted before.

Direct Cremation

This is an unattended service whereby the cremation is carried out without a service.

Burial Services

Burials as your final disposition allows you to have a final resting place with options to have a personal celebration. We offer church services prior to the burial, or even a graveside service, if this is preferred.

Custom Memorial Services

Including dove release, woodland burials, or we can offer your loved ones ashes to be scattered from a drone over the ocean. No request is impossible.

Viewings, Prior to Funeral

We offer a 24-hour viewing service of your loved one at no extra cost in our private chapel of rest.

Aftercare Services

We will keep in touch with the families up to 1 month after the funeral, to make sure that everything went smoothly, and also offer information and advice if needed to help you move forward.

Flower Arrangements

Jones Family Funeral Directors have a wide range of floral tributes to choose from, all of which are supplied by our local florist. All funeral tributes are made with the finest flowers. Our florist also offers a range of Artificial Floral tributes available for Hire. For more information, please feel free to get in touch or pick up a catalogue and take it away with you. 

Stonemasons

We are also working with a recognised Stonemason who can supply new headstones, wall plaques, added inscriptions and restorations.

Transportation Services

Other than the traditional hearse, there are many other forms of transportation for your loved ones final journey, for example; the horse-drawn carriage, motorcycle hearse and tractor hearse. There are so many hearse varieties available these days, all of which are an extra cost from our traditional black hearse. Prices available on requests. 

Grief & Healing Support

Losing an important person in our lives can feel overwhelming and devastating, there are many different services that can provide support to people in need.
More Info
Cruse Bereavement Support – Telephone 0808 808 1677. Lines are open Monday – Friday between 9.30am and 5 pm. 

Bereavement Liaison Support – EmailBCU.PALSBereavement@wales.nhs.uk or telephone 03000 850 058

Mind / Samaritans – Telephone 116 123, 24 hours a day and 365 days a year. If you need a response immediately, its best to call the above number as it is a free call.

                           Pick A Family Not A Firm